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The Big Debate Continues - Internet Mortgage Leads vs. Direct Mail - part 1

by Brian Rice

The world is flat. India is one of the fastest growing economies and SMS and SEO are the buzz words of the present moment. Content is king and the word "marketing" should be changed to what-the-heck-works-these-days-to-get-customers.

As it relates to mortgage marketing and the industry, it's important to understand how to differentiate direct mail with direct marketing over the Internet (including internet leads and email marketing). As a direct marketer, I always encourage my clients to diversity their tactics, by using a hybrid direct marketing approach. One that combines the traditional method with the interactive approach.

The debate around Internet mortgage leads versus direct mail has only grown stronger within the past few years. When consumers search for a mortgage on the Net, typically they'll come across big name companies that spend a fortune on monopolizing the Web through online marketing strategies (i.e Lending Tree). Internet mortgage lead providers usually fall under the following three categories:

? Online Lenders
? Affiliate Marketers
? Internet Marketing companies that specialize in the mortgage market, but aren't necessarily licensed to sell mortgage loan products or services.

The positive aspects of obtaining Internet mortgage leads is that in a sense, these leads are actively searching for a mortgage broker or lender to assist them in their process. The downfall is that if they are doing a search on the Internet, then most likely they have contacted a few companies (or several) to get information (in other words, you're not that special). If you have received the leads directly through your online marketing efforts and can provide them with a mortgage service, then great, it might be your lucky day. Just make sure you contact them before your competitors do. If you received the leads from an "online marketplace that connects you to a network of lenders", then be careful. These leads were not only sent to you, but may also fall in the lap of your various competitors. In which case, I would throw caution to the wind. In the case for exclusive leads, make sure you trust your lead provider and prepare for the high price you'll have to pay to be on the VIP list.

The positive aspects of running a traditional direct mail campaign is that:

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The Big Debate Continues - Internet Mortgage Leads vs. Direct Mail


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